Terms & Conditions
We / Company : means
Infant / Child: An
means a person below the age of two years, and a
means a person from the age of two and below the age of twelve years. All tours in this website are operated by Venetian Vacations. We make every effort to provide you with the best of services in a pleasant and friendly atmosphere at all times. We strive for your complete satisfaction to provide a safe and secure journey to the best of our ability without any misunderstandings between the company and you at any point of time.
This Company is a
travel and holiday organizer.
We do not own / control / operate any Airlines, Cruise lines, Railways, Coach Companies, Hotels or any other independent contractors or service providers in relation with the services mentioned.
You will be supplied with complete details of your Tour Arrangement / Itinerary / Price Grid and Terms and Conditions for the relevant tour. The Company reserves the right to decline booking any person/s for any Tour or to cancel their booking if it is deemed necessary.
Though we select all the
, independent contractors, service providers for your holiday with due care we cannot assume responsibility for delay, deficiency or default if any of the services of such independent contractors, service providers, their management or staff leading to any injury / death / loss / damage to property or any such eventuality which do not fall within the scope of our normal selection and inspection process while engaging them.
The Company shall not accept any liability or responsibility for any damage, loss, injury, accident, death, delay, breakdown, or irregularity which may occur in carrying out tour arrangement. In the event of passenger falling ill or suffering any accident during journey, all hospital expenses, doctor fees, repatriation expenses any other charges incurred which are directly or indirectly related to or is a result of his / her illness / accident are the responsibility of the passenger. Management reserved the right to claim any additional expenses due to delay or changes in train, airplane, bus, and ship or any other such services, weather condition, strikes, war, quarantine, any other cause whatsoever and all such loss or expenses must be borne by the passenger.
It is expressly stated and it be understood that any child below 12 years paying the special `without bed´ rate will not be provided bed in the hotel under any circumstance. In case the Tour Participant on his own makes a change in the rooms while on tour the Company will not be bound to refund or pay compensation towards such change/s. If any such change in rooms by the Tour Participant attracts additional charge he / she shall be bound to pay the same directly to the concerned hotel or establishment.
It would be understood that a passenger has read and understood the itinerary, cost implication, payment schedule along with the terms & conditions of Venetian Vacations before making payments towards part consideration of the tour.
In the event of a passenger not allowed to board a flight where he was duly booked for whatever the cause may be the passenger cannot hold Venetian Vacations responsible for same and any cancellation charges arising out of same will have to borne by the passenger.
It will be the Tour Participant´s responsibility to apply for visa with complete set of documents required by the embassy / consulate within the stipulated period as advised by the Company. In the event the visa application made by Tour Participant or by the Company on his / her behalf is rejected by the consulate due to either inadequate supporting documents or for any other reason whatsoever or where the visa could not be processed due to late submission of application by the Tour Participant the Company shall not be liable for the eventuality and lead to forfeiture of booking amount paid and no claim whatsoever shall be entertained for the same.
It is highly recommended that the Tour Participants acquire adequate insurance cover to secure their life, health and property as may be advised by your insurance agent to cover any eventualities associated with your overseas travel including health, accidental injury, loss, liability and the like depending on your assessment of your risk potential. Insurance if any, included in the tour price may be the standard travel care insurance policy provided by a third party insurance service provider and the scope of the cover may be limited in nature, the details of which shall be provided to you at the time of confirmation of your booking. The Tour Participants are advised to discuss your insurance needs directly with your insurance agent before proceeding on the tour and at your own cost procure any additional cover as may be advised. Please note, Insurance is the subject matter of solicitation, please read the terms and conditions of the insurance document carefully before finalizing your desired insurance cover.
The Company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour due to Force Majeure or Vis Majeure.
Even in case of a Tour for which the payment was made in Foreign Currency if any, with or without part payment in Indian Rupees the said refund shall be made only in Indian Rupees only at prevailing rate on date of refund as per existing Rules and Regulations.
Refund (if any) for amendments and / or cancellation will be paid directly by cheque to Tour Participants by the company. It would take 45 days to process refund and
if tickets are already issued.
There shall be no refund if the Tour Participants does not or cannot utilize any service included in cost of tour like meals, rooms, excursions and the like nor can any refund be made for lost, mislaid or destroyed travel tickets or vouchers.
Refunds if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the tourist by `A/C payee´ cheque, in Indian Rupees only at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.
It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever.
Refund is not applicable for Indian / domestic sectors and on certain conditions which include that such air tickets are non refundable and date change is not allowed.
Venetian Vacations cannot take responsibility for any cost or any fees relating to the issuance and / or cancellation of air tickets or other arrangements not done through Venetian Vacations.
Any Amendment after tour booked and confirmed will be treated as cancellation. Therefore Cancellation Charges will apply. Any changes on tour will be charged as per airline / hotel / ship / coach company terms and conditions. Passenger needs to pay the supplement for the same.
All Vacations Cancellation Policy
No. of days
45 days and over
Visa fees + Services Charges
44 - 22 days
25% of tour cost
21 - 8 days
40% of tour cost
7 - 1 days
80% of the tour cost
Day of Departure / No show
The Company reserves the right to amend before the date of departure any tour price given and accordingly recover applicable surcharges to make up for foreign currency fluctuations, changes in the various cross rate of exchange, fuel costs, interest rate on holiday loans and the like. All such increases in price must be paid for in full before departure by the Tour Participant.
Payment Terms and Condition
At time of booking
INR 30,000 per person
Within 15 days of registration
Balance Part Payment
15 days before departure
Tipping is customary in all parts of the world for services rendered.
Venetian Vacations may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Venetian Vacations and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to Venetian Vacations and its third party providers or distributors, as applicable. If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement.
For all claims, disputes of whatsoever nature relating to the tours marketed / co-ordinated by Venetian Vacations; the courts, forums and tribunals in Mumbai alone shall have exclusive jurisdiction.